"Account Error"Sometimes your account will have an Account Error message. In this case, choose the option to Sign in with another account and follow the steps to sign in with your email. When you are signing in, sometimes you receive the following prompt, which will present you with the account: "ads\NetID" instead of your email. Other error messages and Teams sign-in issues "Sign in with another account" After you are signed in, confirm that your user account has been updated and restart Outlook (see the proper format below). If you receive a prompt to sign in with your Work or school account vs your Personal account, please choose the first option.ĥ. Follow the steps to sign in with your NU Exchange email. Once signed out, sign back into your Office account with the Sign In option and type in your email.Ĥ. Select the option to Sign out (click on Yes if asked to sign out of all Office applications).ģ. In the File tab in your Outlook client, navigate to Office Account.Ģ. Sign in with your Northwestern Email account1. *Please note, if you are a Feinberg user, please confirm that you are first connected to the Big-IP client, or F5 prior to following the steps below. The "You cannot access this right now" error is one of our most common issues.
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